Tenants Guide

The key to letting a property is to capture interest from the offset, our professional property marketing is designed to maximise your property’s potential and show it in the best possible light.

We understand that time is critical when letting a property and we help you to minimise your void period. On average, we secure tenants within just 14 days of instruction to let!

Ensuring maximum online exposure is also a critical part of the property lettings process. It helps to get your property in front of the widest possible audience. We ensure this by placing your property on both Zoopla along with other portals as well as our own site.

Here at Sillars, we like to keep things personal. Upon instruction, you will be assigned a personal letting agent, based on your postcode, who will look after you from start to finish. We also erect a distinctive ‘To Let’ board outside the property.

Security is paramount, with our legal costs and rent protection cover you can rest easy that you’re covered in the unlikely event things don’t go as planned. *Subject to T&Cs. Additional costs may apply.

Rest assured that our tenants are of the best quality and have been vetted fully. We conduct extensive referencing with all tenants, including credit check, landlord reference and income/affordability assessments.

Maximising your properties exposure online is crucial to the letting process.

We offer advertising on the property portals, alongside our own website. Between the Rightmove and our website, millions of hits per month are achieved.

If you have a property to let in Darlington, or another area in County Durham, our Lettings Manager will visit you and give the best advice regarding the marketing of your property.

Your property will be advertised on the key portals and our website within 24 hours! The To Let board will also go up!

We begin matching out to our database and booking as many viewings as possible, before carrying them out .

Now your tenants all settled in, its over to you! All documents and monies are sent over!

We arrange the tenant’s signup and collect deposits etc. The deposit is then either sent to you for protection or protected by our scheme (subject to service type).

Now references are accepted, we begin drawing up your tenancy documents, ready for your tenant to sign.